Last updated: October 11, 2026
Style N Divine (“we”, “us”, or “our”) operates the website https://stylendivine.com/ (“Website”). By placing an order through this Website, you agree to the terms outlined in this Shipping Policy. These terms are intended to clarify our shipping procedures and set expectations for our customers.
1. General
All orders are subject to product availability. We make reasonable efforts to maintain accurate stock information on our Website. However, stock discrepancies may occasionally occur, and we may be unable to fulfil all items in your order at the time of purchase.
If an item is unavailable, we will contact you to discuss whether you would prefer to wait until the item is restocked or receive a refund for the unavailable item, as applicable.
2. Shipping Costs
Shipping costs, where applicable, are calculated during checkout based on factors such as the weight, dimensions, and delivery destination of the items in your order.
Any applicable shipping charges will be displayed during checkout before you complete your purchase. The shipping amount confirmed at checkout will be the amount charged for shipping, unless a change is agreed upon or required by applicable law.
3. Delivery Time
Our estimated delivery time is generally 5 to 7 days, subject to product availability, delivery location, courier operations, and other circumstances beyond our control.
Delivery estimates are not guaranteed. Delays may occur due to weather conditions, public holidays, courier disruptions, or other unforeseen circumstances.
4. Items Out of Stock
If an item in your order is out of stock, we will contact you regarding the expected restocking period and available options.
Where appropriate, we may hold the available items in your order until the unavailable item is restocked. If you prefer not to wait, please contact our customer service team to discuss the available options.
5. Tracking Notifications
Once your order has been dispatched, we will provide tracking information when it is made available by the shipping provider.
You can use the tracking link to follow the progress of your shipment based on the latest updates provided by the courier.
6. Delivery Time Exceeded
If your order has not arrived within the estimated delivery period of 5 to 7 days, please contact us with your order details.
We will review the available tracking information and help you obtain an update from the shipping provider where possible.
7. Parcels Damaged in Transit
If your parcel appears to be damaged during transit, we recommend the following steps:
- If possible, inspect the parcel before accepting delivery.
- If the parcel is visibly damaged, report the issue to the courier and contact our customer service team.
- If the parcel has already been delivered, take photographs of the packaging and damaged items, and contact us as soon as possible.
- Please retain the original packaging and any relevant delivery documentation until the issue has been reviewed.
We will review the reported damage and advise you on the applicable resolution in accordance with our Return and Refund Policy and applicable law.
8. Duties and Taxes
8.1 Sales Tax
Any applicable taxes will be displayed or accounted for in the product prices and checkout total in accordance with applicable law.
8.2 Additional Duties or Charges
If an order is shipped to a destination where additional customs duties, import taxes, or other charges apply, responsibility for those charges will be determined by applicable law and the shipping arrangements disclosed at checkout.
9. Incorrect Shipping Information
Please ensure that your shipping address, phone number, and other delivery details are accurate when placing an order.
If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that shipping information can be changed once an order has been processed or dispatched.
10. Contact Us
If you have any questions about this Shipping Policy or need assistance with a delivery, please contact us through our website:
Website: https://stylendivine.com/contact-us/
For order-related enquiries, please include your order number so that we can assist you more efficiently.